RETURN MANUFACTURER AUTHORISATION (RMA)


The RMA "Return Manufacturer Authorization" is necessary to send material in Sisgeo for possible repairs/maintenances.
The RMA allows Sisgeo to improve the service in terms of management times and to meet our customer satisfaction.
The procedure previews the compilation of the below reported form; once inserted the request, a confirmation with the related authorisation code will be sent to the e-mail address indicated.
Note: the material has to be packed properly and sent in door to door basis (freight to client charge) to:

SISGEO S.r.l.
Via F. Serpero, 4/F1
20060 MASATE (MI)
Attn. to : Technical Assistance Office


In the delivery note (which is compulsory) the authorisation number (RMA) has to be specified.


Fields marked with * are compulsory
Personal Identifying Data
* Company Name
* Address
* EU Country
Other Country
* Reference person
* E-Mail
* Phone
* Fax

Instrument/s Data
* Model and/or product description
* Serial number (S/N)
* Problems found
Attach a File
* Security Code
CAPTCHA image
Reload Image
   

Request of assistance – Collection Data Module




powered by GF Studio